Delivery Information
At Maison Pawselle, we want your festive favourites to arrive safely and in time to enjoy the season.
Delivery times
Estimated delivery times are approximately 3–15 days, depending on the destination, product availability and shipping service selected.
Delivery times are estimates rather than guaranteed arrival dates. Please allow sufficient time when ordering seasonal items.
Delivery options and costs
The delivery services available for your address, their costs and estimated timeframes are shown clearly at checkout before you complete your purchase. Where an expedited service is available for your destination, it will be shown there with its cost and estimated timeframe.
Delivery rates: [delivery rates to be confirmed]
Where we deliver
We currently deliver to: [delivery countries to be confirmed]
Tracking your order
Where tracking is available, you'll receive tracking information once your order has been dispatched. Use the tracking number and link provided to follow your delivery's progress with the carrier.
Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us with your order number and photographs of the issue so we can investigate and put it right. See our Returns and Refunds policy for your rights.